Privacy Policy

Privacy Policy

At Ishita Swimming Academy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for courses, or use our services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

1.1 Information You Provide

• Personal Information: Name, email address, phone number, postal address, date of birth, and emergency contact information
• Registration Information: Course preferences, skill level, medical information (if relevant for safety), and payment details
• Communication Data: Messages, inquiries, feedback, and any other information you provide when contacting us
• Account Information: Username, password, and profile information if you create an account

1.2 Automatically Collected Information

• Usage Data: Information about how you access and use our website, including IP address, browser type, device information, pages visited, and time spent on pages
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities
• Location Data: General location information based on your IP address or device settings (with your permission)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Service Provision: To provide, maintain, and improve our swimming courses, training programs, and related services
• Registration and Enrollment: To process course registrations, manage enrollments, and communicate about your classes
• Payment Processing: To process payments, send invoices, and manage billing information
• Communication: To send you administrative information, course updates, schedule changes, and respond to your inquiries
• Safety and Security: To ensure the safety of our students, staff, and facilities, including emergency contact procedures
• Marketing: To send you promotional materials, newsletters, and information about new courses or special offers (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Analytics: To analyze website usage, improve user experience, and understand how our services are used

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, email service providers, hosting services)
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• With Your Consent: We may share your information with your explicit consent or at your direction

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Secure servers and databases with restricted access
• Regular security assessments and updates
• Employee training on data protection and privacy
• Access controls and authentication measures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information we hold
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing activities, such as direct marketing
• Restriction: Request restriction of processing in certain circumstances
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors that determine retention periods include:

• The nature of the information and the purpose for which it was collected
• Legal and regulatory requirements
• Ongoing business needs (e.g., course records, payment history)
• Your requests for deletion or withdrawal of consent

8. Children's Privacy

Our services are designed for individuals of all ages, including children. We take special care to protect the privacy of children. For children under the age of 18, we require parental or guardian consent before collecting personal information. We do not knowingly collect personal information from children without appropriate consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to delete such information.

9. Third-Party Links

Our website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: